Customer Feedback

Lux* Grand Gaube

Apr 2017

Hi Tasneem

I trust you are well.

Our holiday to Mauritius was fantastic! Everything went well, we even got to move to Lux Grand Gaube for the last week.

Kind Regards,

Sharon Louise

Kurumba Maldives Resort

Mar 2017

Hi Tasneem

The holiday was wonderful and I thank you very much for your assistance in booking this.

1. Thank you for your price match on the package.
2. All booking details were correct
3. Vouchers arrived on time
4. The various quotes and board basis you provided to us and the patience with me when asking for more quotes and details.
5. Letting the resort know about our anniversary.

Many thanks for a hassle free holiday

Reshma Gela

Victoria Beachcomber Resort & Spa

Feb 2017

Hi Pinky

Hope you doing well . The holiday was amazing thanks, what a beautiful place, wish I was still there. Everything was perfect and went smoothly thanks. I would definitely recommend friends and family to go, well worth it. Loved every minute of it.

Will definitely contact you for any future holidays to Mauritius. Thanks for an amazing service!!

Kind regards

Carlita McKay

Intercontinental Mauritius Resort

Feb 2017

Hi Pinky

Many thanks for your follow up email. I had an extremely pleasant stay in Mauritius, albeit I was working during the visit and only had a day at the start and a day at the end to enjoy some activities.

Firstly the airport transfers were fabulous. Your drivers were very courteous and informative on the long drive to and from the hotel. The standard of accommodation at the Intercontinental was very good.

All in all it was a very pleasant experience.

Kind regards

Gill Trahorsch

Lux* Grand Gaube

Dec 2016


Thank you for enquiring about our holiday. I cannot express how much we enjoyed the whole experience. Thank you for your help from the whole booking experience to the excellent service we received at the airport, the transfers to from the airport were first class, the Hotel facilities were great, food and staff very good. We hopefully will return again one day once again many thanks Regards

Roy Bloxham

Shangri La's Le Touessrok Resort & Spa, Mauritius

Oct 2016

Dear Tasneem,

Hope you are well too.

Our stay was incredibly pleasant and everything went smoothly.

The way the booking was handled was great and the standard of the hotel was just amazing.

We did not use the airport transfers and services of your local representative in Mauritius as we rented our own car.

Many thanks again for your help and advice.

Kind regards,


Shangri La's Le Touessrok Resort & Spa, Mauritius

Oct 2016

Hi Tasneem,

So sorry, I meant to get back to you to say a huge THANKYOU!

The Suite was for us the best situated we could have had, we shall request the same one next time, and everything was fantastic.The only small thing was when we asked about the Deep Sea Fishing, we were only given a quote for a half a day, we had such a great time that we asked for a quote for a full day, and were staggered at how little more it was for a full day. Had we known that we would have had a full day the first time as well.

Apart from that we couldn’t have had a better time, your local representative Company was very good, we will return, and use your agency, although it might not be for three or four years. We would have no hesitation in recommending you and your Company to any of our friends.

Thanking you again. Best regards

Anne Neilson

Merville Beach Hotel, Mauritius

Oct 2016

Dear Nirousha,

Thank you once again for all your assistance on our travel to Mauritius. Our holiday was fantastic from start to finish. We had a very smooth running itinerary that we can only thank you for organising. The weather was lovely, the hotel as always was fantastic, our taxi to and from the Airport was first class. Both drivers were very informative on things to see and do on the Island. We had nothing to fault. First Class service by yourselves. We have been home a few weeks now and feel totally relaxed and had our batteries recharged.


Christina & Alan Robertson

The Westin Turtle Bay Resort & Spa

04 Sep 2016

Hi Tasneem

Our holiday was a great success, thank you for all your help

The hotel and staff were superb, as was every aspect of our holiday.

We will definitely be contacting you again when we wish to return to Mauritius

Many thanks


One & Only Le Saint Geran

03 Sep 2016

Hi Tasneem

The holiday was absolutely amazing in every way. The travel went without a hitch and your company in Mauritius were very helpful. Transfers were very smooth. The hotel was fabulous and the service we received from everyone there was second to none. Your country is beautiful and the people are wonderful.

We now can't wait to return. So some serious saving is required.

Thank you so much for all your care and attention this was certainly a very special trip for us thanks to you all.

Thank you

Debbie and Paul Forrest

Maritim Crystals Beach

16 Aug 2016

Hi Tasneem

I am happy to reply to your email and could not have been any happier with my holiday. From booking straight through until the flight home, everything was 5 star. Being able to deal with you direct was fantastic and any time I had to email you it was always a quick reply, you made everything smooth and stress free for me and Nico and I am entirely grateful. The flights were also perfect which you arranged. Landing in Mauritius the man standing at the car stand was great and took us straight to a car after a long flight, following that the driver was very pleasant and informative. The holiday representative was also lovely and helped let us know how best to explore the island and the hotel was out of this world. From booking and throughout our holiday was brilliant and I cannot thank you enough. I would definitely recommend yourself and your services, thanks for the holiday of a lifetime perfectly planned. Can't wait to book again!!

Many Thanks


The Sands Resort & Spa

Aug 2016

Hi Nirousha

Had a great holiday, room was beautiful with good service. Staffs are very accommodating. Excellent hotel collection to and from was efficient. We had a good treat for our wedding anniversary. Overall excellent will be going there again next time.


Mara Downes

Hilton Seychelles Northolme Resort & Spa, Seychelles

02 Aug 2016

Dear Nirousha, hope you are doing well!

Greetings from Brazil!!!

Sorry about my belated reply, we were planning to drop you an email after the trip, but life is still upside down in this return to Brazil.

We had one of the best time of our lives in Seychelles dear. What a lovely place!! The hotel was great as well!! Missing everything there!!! The week was perfect to relax, catch some rays, enjoy the nature and the Seybrew.

Thank you very much for everything. Let´s keep in touch. We wanna book other trips with you!



Heritage Awali, Mauritius

22 June 2016

Hi Tasneem,

I had an incredible time in Mauritius. I loved the island and the hotel was perfect for practising kitesurf. The room, the food, the gym and everything else was absolutely perfect. I can say the same about transfer and about yourself. I will recommend you to friends who want to see Mauritius.

Regards and thanks again for your help,


Shandrani, Mauritius

21 June 2016

Hi Tasneem,

Our holiday was outstanding. Your service booking was fantastic.

Everyone was so helpful. I did write a trip advisor review. The room was so perfect for our needs and very much exceeded our expectations.

The hotel i could not fault , the staff the food and beverages, the grounds and sports facilities were amazing. We had a fabulous holiday and would not hesitate to recommend the company , and hotel etc. May be at some point in the future we will get the opportunity to do it again!!

Many thanks once again for your excellent service.


La pirogue hotel, Mauritius

5 Nov 2015

Hi Christiane

Apologies for the late reply. We had a lovely holiday.

Some feedback:

Transfers - The company you booked the transfers with were very professional. We obtained really good information from the driver regarding the island. There was no waiting around, everything was efficient and drivers spoke really good English. On our return we were accompanied to the check-in desk and the representative waited until all was ok. We did not book a island tour with them as they were more expensive than just obtaining a taxi but in hindsight we should have used them as they are very professional and would have given us a better tour.

Hotel - Its a beautiful hotel and the kids club is fantastic. My kids were a bit too small for a full day with the club but I would recommend it to others with slightly bigger children. I did find the service at the Italian restaurant very, very slow and that's a bit annoying when you have hungry kids. Found the service at the hotel next door much better. Sugar beach staff are very friendly and even made a banner and set up balloons per my request for my little ones birthday. We got upgraded to a superior sea view room, but I must admit the room was a bit small for the 4 of us, but it was nice to be so close to the beach.

Thank you very much Christiane for your help in booking the trip. you have always been professional and always reverted back to me with answers to my questions via email or phone call. I will highly recommend you to my friends should they travel to Mauritius.


LUX* Le Morne, Mauritius

6 May 2015

Good afternoon Tessa,

I just wanted to drop you a line to say thanks to you, and Coquille Bonheur.

Our honeymoon was amazing. The Lux Le Morne hotel and its staff were incredible, we made the right choice staying there.

The Coquille Bonheur staff were also superb, from the transfers to the organising of excursions, we couldn’t fault them.

Samantha and I hope to return in the not too distant future, when we do we’ll be sure to book through you.

Many thanks again.


Sugar Beach, Mauritius

15 September 2014

Good morning Nirousha,

We are very well thank you. We are living on our wonderful memories of Mauritius! We had a really wonderful time especially the children. Everyone was so very kind and Jeremiah made a great friend in Kevin one of the Managers at Sugar Beach.

Thank you for everything you did to help us have a wonderful holiday. We will definitely be returning again.

Hoping that you are well.



The Residence, Mauritius

2nd September 2014

We had the most wonderful holiday and a well needed rest. Thank you so much as always!


Bina Saini

Trou Aux Biches, Mauritius

1st September 2014

Hi Nirousha,

Quick feedback on the agent – Coquille Bonheur were very good receiving and helping us at the airport. They even managed to get us a phone sim, which was very helpful.

The hotel was beautiful, we had great weather and loved our holiday.

Thanks a ton.

Best wishes

Tulsi Rajkumar

Anahita, Mauritius

23 July 2014

Hi Nirousha,

Good to hear from you, hope you had a good holiday also.

On the whole we had a great stay, they gave us a two bedroom suite which was huge and very nice.

As a keen golfer, the best thing about Anahita is the golf course, also being able to play at Isle aux Cerfs is a big bonus, they are the best two courses on Mauritius.

Best regards,

Issa Pooloo

Belle Mare Plage, Mauritius

19 March 2014

Dear Tasneem

Thank you for your note and the good wishes

The booking was efficient and free of problems. The hotel was excellent and we enjoyed the facilities; the accommodation and the food were first class. The airport transfers were good and the drivers helpful.

Cindy could not have been more helpful, before my ‘incident’ but especially after. She kept in contact with my wife, was available for phone calls, helped arrange interviews with the police, and ensured that the same taxi driver took my wife to and from the hospital. I will,be writing to Cindy soon.

We were very impressed by all aspects of the holiday and have no criticisms at all

Please pass on our thanks to all those who were so helpful.

Kind regards

John Thomson

Le Cannonier Hotel, Mauritius

17 March 2014

Dear Pinky! Glad to here you !

Family Shulakov + 4 spent them holiday very nice. They told to me that everything was wonderful.

Thank you very much for your kindly cooperation!

With friendly wishes,

Olga Oleksina

The Residence, Mauritius

15 March 2014

Dear Tasneem

We would like to thank you for the very good service level you provided.

Everything was perfect and well organized.

Best Regards

Jean-Jacques Sebbag

Le Touessrok, Mauritius

14 February 2014

Hi Nirousha, hope you are well.

I just wanted to let you know how fabulous our holiday was... the word of the week was divine!

Thank you so much for the arrangements with the seats and the transfers, we were very well looked after and were so impressed to be met and looked after so well on both arrival and departure. Le Touessrok was faultless.

We shall undoubtedly be visiting again.

Many thanks for all your help,


Long Beach, Mauritius

14 January 2014

Thank you Tasneem

The holiday was indeed very good. We had a great stay at Long Beach. Further, we managed to use the hotel interchange program for a two night stay at Le Tousserok which was a very nice end of the holiday. I have nothing to complain about in regards to bookings, transfer, welcome etc so I’d definitely recommend this for the future. It might be that we want to repeat the same type of set-up next year...let’s see.

Thanks a lot for your swift service and great support

Best regards

Carl-Johan Uexkull

Maritim Hotel, Mauritius

14 January 2014


Happy new year!

Our holiday was great and we have very fond memories of Mauritius!

As per feedback, booking and the whole pre-holiday process was handled extremely effectively and efficiently - thanks to you!

Transportation to and from the hotel to the airport was perfect.

I would definitely go back to Mauritius and I would for sure call you to organise!

Kind regards

Alessandra Noto

Le Touessrok, Mauritius

15 November 2013

Dear Nirousha and Gisele,

I hope you are both well.

Rob and I would like to say a massive thank you to you both for helping us with our special holiday.

It was absolutely amazing and everything we wished for.

I can guarantee that we will be back for a visit again, and when we do, I'll be sure to let you know.

Thanks again for everything.

Best regards

Se Yuk and Rob.

Trou Aux Biches, Mauritius

08 October 2013

Thank you for your help in booking this trip!

My family and I thoroughly enjoyed ourselves and had an amazing, unforgettable experience!

D'Silva, Roberto

LUX* Belle Mare, Mauritius

14 September 2013

Dear Nirousha,

Thank you, we are fine, but wish to be back in Mauritius.

Our stay at the Lux Belle Mare was fantastic and we enjoyed every single minute. We were pampered and felt like being at home. Food was perfect, service acceptional, room as expected (hopefully next time with a better view) and transfer on time and very convienent.

Thank you for everything and we hope to be back soon.

Best regards,


LUX* Le Morne, Mauritius

26 June 2013

Dear Tasneem,

Thank you very much for the email. I was actually intending to email you before you sent your email.

I want to thank you for all the arrangements you made for us indeed it was a wonderful journey with so much pleasant memories and everything was perfect from the hotel to the airport transfers and everybody welcomed us with a great Joy and happiness. Again I want to thank you for recommending this specific hotel which I really liked and now I am recommending it for all my friends. I will definitely try to make it there one day again inshallah.

Kind regards,

Hadi Elhadi

Shandrani, Mauritius

4 April 2012

Dear Tasneem,

Hope everything is ok with you.

Our Holidays were very good, the people and the service were spectacular, and the Resort is very nice and complete, with a lot of entertainments.

So we would like to thank you very much for all your support.


Ana Cristina Popat Ferreira Dias Fonseca

Le Mauricia, Mauritius

2 April 2012

Dear Sweta (and the rest of the team)

Our holiday in Mauritius was fantastic!

We have many fond memories of the place and the many people who made our stay such a pleasure.

The entire trip exceeded my expectations.

Once again thank you

Phibion Mguni

Le Touessrok, Mauritius

15 Nov 2011

Dear Nirousha,

Many Thanks

We had a lovely lovely holiday - hotel was wonderful, people were wonderful, the transfers were very smooth and thank you v much...wish I was still there!

Kind regards

Katie Brooks

Maritim Hotel, Mauritius

15 Nov 2011

Hi Gisele,

This was a fantastic holiday, everything that we hoped it would be when I booked and it would be difficult to see what could have been better. The flights were fine – although I did offer ourselves for upgrade which I felt was a very nice gesture from me – only to be turned down with the poor excuse that the plane was full!!!!!

The Maritim was fantastic, with lovely rooms, excellent food, fabulous facilities and most of all the staff were brilliant, really making you feel welcome and that they enjoyed attending to you – so much so that Mrs. Brown seemed almost to sway back to the room on the night of our anniversary!!!!!

Thank you for your efforts, I would certainly come back with you if the opportunity arose, and I have already given glowing reports to several people that have asked about our "Mauritian experience".

Best regards

Brown Rod

Le Preskil Beach Resort, Mauritius

15 Nov 2011

Dear Tasneem,

Now I am Mrs. Debeljak :-). I love your sunny greetings!

The holiday in Mauritius was perfect! Everything went smoothly, transfers were punctual, as promised, we had no problems with booking neither for the flights, nor for Le Preskil resort. The resort was great, clean, safe, staff was nice, kind and helpful, all promised facilities were available, food was absolutely delicious! The driver, who took us to arrange the documentation for the wedding in Port Luis was very nice and told us a lot about Mauritius from residents' perspective. As soon as we arrived to Port Luis, Ms. Kareen took us right away to all the 3 offices (including attorney and court) and we arranged everything so quickly and smoothly that I could not imagine it quicker. She was really great! We were also informed about transport back to the airport a day before departure at the reception desk.

So all I can complain about, is that we could not take the sunshine and warmth from Mauritius to our country, where it is cold and foggy ;-). But as a blind man once said, the most important thing is that there is sunshine and warmth in our hearts :-).

Thank you again for everything and for your patience, also regarding the waiting for the allowance of the greater credit card limit.

Kind regards from Slovenia,

Happy newly-weds Mojca and Matic

Hilton Resort & Spa, Mauritius

08 November 2011

Thanks Nirousha,

It was a great holiday and everything worked fine; your booking; airport transfers and the hotel. Hilton was a very nice hotel. We appreciated the watersport opportunities; sailing, waterskiing, diving and swimming.

Thanks for your assistance making this a great holiday!

Erik Kjos-Hanssen

The Maritim, Mauritius

28 October 2011

Hi Tasneem

We had a lovely time in Mauritius and would definitely visit your island again in the future. We were impressed with the hotel and all the other related services and am considering writing a review on the trip advisor.

In the meantime, my niece from Kenya is planning to visit Mauritius and would appreciate if you could guide her and give her the same helpful advice as given to me. You may contact her directly but I have given her your contact details.

Thanks once again for all your help in making my visit to Mauritius a memorable one.

Kind regards

Ike Tarr

One & Only Le Saint Geran, Mauritius

11 Oct 2011

Hi Tasneem

Rainy greetings from Manchester!

We had a fantastic holiday thank you. Our hotel was out of this world. We only left the hotel once in 10 days! I would rush back to Le Saint Geran. The airport transfers were both good.

Other than that, everything was absolutely perfect. We will definitely go back to Le Saint Geran and I would be more than happy to book our trip through you again.

Kind regards

Tom McFarland-Davidson

Le Cannonier, Mauritius

11 October 2011

Dear Tasneem,

Our holiday was great. The flight, the transfer and the wedding went smoothly. We met your local representative and she was very helpful. The accommodation was OK. We liked very much the beautiful location of the hotel, the enormous, well decorated garden and all the activities, that were offered.

We are involved in the tourist business in Bulgaria and if we decide to do outgoing tourism, we will contact you to see if we can cooperate in offering especially wedding and honeymoon trips to Mauritius in Bulgaria.

Best regards,

Ekaterina Apostolova

Sugar Beach Resort, Mauritius

01 August 2011

Dear Nirousha,

Just a short note to say thank you for all you did on my holiday to mauritius it was very very good all went well. I will have no problem recommending you to business and friends for a holoiday to this country again many thanks


Stephen Apfel

LUX* Belle Mare, Mauritius

12 May 2011


I am pleased to say we had a fantastic holiday – we thought the Beau Rivage was a lovely, intimate hotel with fabulous food and first-class smiling Mauritian service! The location of the rooms you arranged for us was perfect and the facilities were superb. I strongly recommend the Pure Discovery package to your clients – I think it is probably very good value but, more importantly, it makes the whole experience more relaxed.

Two points to note: You should probably warn clients that watersports are only available for about 2-3 hours per day due to the tides making the water too shallow in the lagoon – on one day, there was no watersports at all due to low tides. Also the Pure Discovery catamaran trip was in Black River which took 2 ½ hours across the other side of the island – my wife and daughter (especially) felt sick after zigzagging across the island in a stop-start minibus!

Despite these two points, the holiday was excellent and all three generations of our family group thoroughly enjoyed the trip – I would like to thank you personally for your assistance and for the professional, courteous and helpful manner in which you dealt with our booking at all times.

All the best

Scott Aston

Le Cannonier, Mauritius

16 February 2011

Dear Tasneem

We had a great holiday, thank you! Accomodation, hotel restaurants and activities were very good.

We were on half board but propably all inclusive would have been better because the price level of food and drinks was quite high in the hotel.

Coquille-Bonheur had also excellent service. We took two day-trips from them: one roundtrip around the island and one catamaran cruise. Both were very well organized and interesting.

Best regards,

Laila Castren

Merville Beach Hotel, Mauritius

24 January 2011

Hi Cindy

We had a very pleasant stay in Mauritius.

The hotel handled everything to do with the stay well, as did White Sands with the transfers and as did your company with all the arrangements.

All staff were friendly, as well as professional, and we have no complaints, only compliments.

Many thanks for everything, and for sure we will be in touch next time.


Fred Thearle

The Residence, Mauritius

02 January 2011

Dear Mrs. Seedyah,

Thank you for your friendly mail. We would like to inform you, that we have been very happy with our vacation. The staff of the resort were very politely and engaged to make the holiday nice. The organisation was very good, escpacially your planning and your execution of the holiday for us was excellent.

We thank you again for the wonderful journey and we will recommend you for further holiday plannings.

We wish you a good New Year 2011 and remain with kindest regards

Doris und Hans-Helmut Paare

Schöneck, Germany

Le Meridien, Mauritius

20 December 2010

Dear Tasneem,

I'm completely satisfied your excellent arrangements.

Many thanks for you!

I had enjoy pleasant stay sufficiently,its owe to your apropos and prompt assistance.

To say in details those as follows,

Concerning my inquiry or doubt were made solved and represent quickly. My some requests or dispensable things were made ensured. Several information those include procedure of difficulties in stay were given me prior to departure.

Then, I'm,frequent visiter in MRU like as migrantory bird, positively say YOU and your company are trusty and the best tour operator of all others! Next my accommodation arrangements,not to speak of,choose you.

To say again thanksful and your cooperation successively.



Hilton Resort & Spa, Mauritius

14 December 2010

Hi Nirousha,

Thank you for the email.

We had a fantastic holiday – the hotel accommodation and service was first class and no problems were encountered with the airport transfers which all ran smoothly.

Overall we are delighted with the whole package and would certainly use your services again should we choose to return to Mauritius.

Best Regards

Niall Grant

Shandrani Resort, Mauritius

08 December 2010

Dear Tasneem

Good day from Africa!

Well, from my side, I'd just like to thank you very much for all your hard work in arranging what was a truly wonderful holiday in Mauritius!

The trip itself (including flights and transfers) was most pleasant and ran like clock-work. The local drivers are real characters!

The Hotel was gorgeous, the staff absolutely lovely - incredibly friendly and efficient - and the setting - spectacular!

All in all - a fabulous time was had by all!

Many thanks and deepest appreciation

Karen Taylor

Le Touessrok, Mauritius

08 December 2010

Hi Sweta,

Our holiday was great! We really liked the hotel especially the number of activities there. Service was good. Liked the private island. Also enjoyed the food in the main restaurant (freshly squeezed juices and healthy options for breakfast. Also good selection of vegetables and seafood in the evening). The Indian restaurant is very good, but the other a la carte restaurant is not pretty standard, nothing spectacular. The golf course is very beautiful. Entratianment in the evening is very good – they have the right balance: not too much, not too little. Definitely want to come back! Transfers were on time. Satisfied with the holiday!

Kind regards,

Alina Ulkina

Le Meridien, Mauritius

07 December 2010

Dear Tasneem,

We had a fantastic holiday, and came back refreshed and relaxed. We would like to thank you for dealing with our booking in a professional and friendly manner, everything was handled with great care. Our transfers to and from the hotel went without any problems. The hotel was fine and we enjoyed being in the Nivana complex of Le Meridian - as we had the peace and quiet of the pool area without screaming children. If there are any other hotels that offer that facility in Mauritius we would be interested in hearing about them to keep in mind for our next visit.

Thank you once again for all your assistance, we have some wonderful memories to keep us going until the next time.

Best regards

Carol & Fraser Whittle

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