Customer Feedback

Le Touessrok, Mauritius

15 November 2013

Dear Nirousha and Gisele,

I hope you are both well.

Rob and I would like to say a massive thank you to you both for helping us with our special holiday.

It was absolutely amazing and everything we wished for.

I can guarantee that we will be back for a visit again, and when we do, I'll be sure to let you know.

Thanks again for everything.

Best regards

Se Yuk and Rob.

Trou Aux Biches, Mauritius

08 October 2013

Thank you for your help in booking this trip!

My family and I thoroughly enjoyed ourselves and had an amazing, unforgettable experience!

D'Silva, Roberto

LUX* Belle Mare, Mauritius

14 September 2013

Dear Nirousha,

Thank you, we are fine, but wish to be back in Mauritius.

Our stay at the Lux Belle Mare was fantastic and we enjoyed every single minute. We were pampered and felt like being at home. Food was perfect, service acceptional, room as expected (hopefully next time with a better view) and transfer on time and very convienent.

Thank you for everything and we hope to be back soon.

Best regards,

ADEL

LUX* Le Morne, Mauritius

26 June 2013

Dear Tasneem,

Thank you very much for the email. I was actually intending to email you before you sent your email.

I want to thank you for all the arrangements you made for us indeed it was a wonderful journey with so much pleasant memories and everything was perfect from the hotel to the airport transfers and everybody welcomed us with a great Joy and happiness. Again I want to thank you for recommending this specific hotel which I really liked and now I am recommending it for all my friends. I will definitely try to make it there one day again inshallah.

Kind regards,

Hadi Elhadi

Shandrani, Mauritius

4 April 2012

Dear Tasneem,

Hope everything is ok with you.

Our Holidays were very good, the people and the service were spectacular, and the Resort is very nice and complete, with a lot of entertainments.

So we would like to thank you very much for all your support.

Regards,

Ana Cristina Popat Ferreira Dias Fonseca

Le Mauricia, Mauritius

2 April 2012

Dear Sweta (and the rest of the team)

Our holiday in Mauritius was fantastic!

We have many fond memories of the place and the many people who made our stay such a pleasure.

The entire trip exceeded my expectations.

Once again thank you

Phibion Mguni

Le Touessrok, Mauritius

15 Nov 2011

Dear Nirousha,

Many Thanks

We had a lovely lovely holiday - hotel was wonderful, people were wonderful, the transfers were very smooth and helpful...so thank you v much...wish I was still there!

Kind regards

Katie Brooks

Maritim Hotel, Mauritius

15 Nov 2011

Hi Gisele,

This was a fantastic holiday, everything that we hoped it would be when I booked and it would be difficult to see what could have been better. The flights were fine – although I did offer ourselves for upgrade which I felt was a very nice gesture from me – only to be turned down with the poor excuse that the plane was full!!!!!

The Maritim was fantastic, with lovely rooms, excellent food, fabulous facilities and most of all the staff were brilliant, really making you feel welcome and that they enjoyed attending to you – so much so that Mrs. Brown seemed almost to sway back to the room on the night of our anniversary!!!!!

Thank you for your efforts, I would certainly come back with you if the opportunity arose, and I have already given glowing reports to several people that have asked about our "Mauritian experience".

Best regards

Brown Rod

Le Preskil Beach Resort, Mauritius

15 Nov 2011

Dear Tasneem,

Now I am Mrs. Debeljak :-). I love your sunny greetings!

The holiday in Mauritius was perfect! Everything went smoothly, transfers were punctual, as promised, we had no problems with booking neither for the flights, nor for Le Preskil resort. The resort was great, clean, safe, staff was nice, kind and helpful, all promised facilities were available, food was absolutely delicious! The driver, who took us to arrange the documentation for the wedding in Port Luis was very nice and told us a lot about Mauritius from residents' perspective. As soon as we arrived to Port Luis, Ms. Kareen took us right away to all the 3 offices (including attorney and court) and we arranged everything so quickly and smoothly that I could not imagine it quicker. She was really great! We were also informed about transport back to the airport a day before departure at the reception desk.

So all I can complain about, is that we could not take the sunshine and warmth from Mauritius to our country, where it is cold and foggy ;-). But as a blind man once said, the most important thing is that there is sunshine and warmth in our hearts :-).

Thank you again for everything and for your patience, also regarding the waiting for the allowance of the greater credit card limit.

Kind regards from Slovenia,

Happy newly-weds Mojca and Matic

Hilton Resort & Spa, Mauritius

08 November 2011

Thanks Nirousha,

It was a great holiday and everything worked fine; your booking; airport transfers and the hotel. Hilton was a very nice hotel. We appreciated the watersport opportunities; sailing, waterskiing, diving and swimming.

Thanks for your assistance making this a great holiday!

Erik Kjos-Hanssen

The Maritim, Mauritius

28 October 2011

Hi Tasneem

We had a lovely time in Mauritius and would definitely visit your island again in the future. We were impressed with the hotel and all the other related services and am considering writing a review on the trip advisor.

In the meantime, my niece from Kenya is planning to visit Mauritius and would appreciate if you could guide her and give her the same helpful advice as given to me. You may contact her directly but I have given her your contact details.

Thanks once again for all your help in making my visit to Mauritius a memorable one.

Kind regards

Ike Tarr

One & Only Le Saint Geran, Mauritius

11 Oct 2011

Hi Tasneem

Rainy greetings from Manchester!

We had a fantastic holiday thank you. Our hotel was out of this world. We only left the hotel once in 10 days! I would rush back to Le Saint Geran. The airport transfers were both good.

Other than that, everything was absolutely perfect. We will definitely go back to Le Saint Geran and I would be more than happy to book our trip through you again.

Kind regards

Tom McFarland-Davidson

Le Cannonier, Mauritius

11 October 2011

Dear Tasneem,

Our holiday was great. The flight, the transfer and the wedding went smoothly. We met your local representative and she was very helpful. The accommodation was OK. We liked very much the beautiful location of the hotel, the enormous, well decorated garden and all the activities, that were offered.

We are involved in the tourist business in Bulgaria and if we decide to do outgoing tourism, we will contact you to see if we can cooperate in offering especially wedding and honeymoon trips to Mauritius in Bulgaria.

Best regards,

Ekaterina Apostolova

Sugar Beach Resort, Mauritius

01 August 2011

Dear Nirousha,

Just a short note to say thank you for all you did on my holiday to mauritius it was very very good all went well. I will have no problem recommending you to business and friends for a holoiday to this country again many thanks

Regards

Stephen Apfel

LUX* Belle Mare, Mauritius

12 May 2011

Nirousha,

I am pleased to say we had a fantastic holiday – we thought the Beau Rivage was a lovely, intimate hotel with fabulous food and first-class smiling Mauritian service! The location of the rooms you arranged for us was perfect and the facilities were superb. I strongly recommend the Pure Discovery package to your clients – I think it is probably very good value but, more importantly, it makes the whole experience more relaxed.

Two points to note: You should probably warn clients that watersports are only available for about 2-3 hours per day due to the tides making the water too shallow in the lagoon – on one day, there was no watersports at all due to low tides. Also the Pure Discovery catamaran trip was in Black River which took 2 ½ hours across the other side of the island – my wife and daughter (especially) felt sick after zigzagging across the island in a stop-start minibus!

Despite these two points, the holiday was excellent and all three generations of our family group thoroughly enjoyed the trip – I would like to thank you personally for your assistance and for the professional, courteous and helpful manner in which you dealt with our booking at all times.

All the best

Scott Aston

Le Cannonier, Mauritius

16 February 2011

Dear Tasneem

We had a great holiday, thank you! Accomodation, hotel restaurants and activities were very good.

We were on half board but propably all inclusive would have been better because the price level of food and drinks was quite high in the hotel.

Coquille-Bonheur had also excellent service. We took two day-trips from them: one roundtrip around the island and one catamaran cruise. Both were very well organized and interesting.

Best regards,

Laila Castren

Merville Beach Hotel, Mauritius

24 January 2011

Hi Cindy

We had a very pleasant stay in Mauritius.

The hotel handled everything to do with the stay well, as did White Sands with the transfers and as did your company with all the arrangements.

All staff were friendly, as well as professional, and we have no complaints, only compliments.

Many thanks for everything, and for sure we will be in touch next time.

Regards

Fred Thearle

The Residence, Mauritius

02 January 2011

Dear Mrs. Seedyah,

Thank you for your friendly mail. We would like to inform you, that we have been very happy with our vacation. The staff of the resort were very politely and engaged to make the holiday nice. The organisation was very good, escpacially your planning and your execution of the holiday for us was excellent.

We thank you again for the wonderful journey and we will recommend you for further holiday plannings.

We wish you a good New Year 2011 and remain with kindest regards

Doris und Hans-Helmut Paare

Schöneck, Germany

Le Meridien, Mauritius

20 December 2010

Dear Tasneem,

I'm completely satisfied your excellent arrangements.

Many thanks for you!

I had enjoy pleasant stay sufficiently,its owe to your apropos and prompt assistance.

To say in details those as follows,

Concerning my inquiry or doubt were made solved and represent quickly. My some requests or dispensable things were made ensured. Several information those include procedure of difficulties in stay were given me prior to departure.

Then, I'm,frequent visiter in MRU like as migrantory bird, positively say YOU and your company are trusty and the best tour operator of all others! Next my accommodation arrangements,not to speak of,choose you.

To say again thanksful and your cooperation successively.

Regards,

SENOO JIRO

Hilton Resort & Spa, Mauritius

14 December 2010

Hi Nirousha,

Thank you for the email.

We had a fantastic holiday – the hotel accommodation and service was first class and no problems were encountered with the airport transfers which all ran smoothly.

Overall we are delighted with the whole package and would certainly use your services again should we choose to return to Mauritius.

Best Regards

Niall Grant

Shandrani Resort, Mauritius

08 December 2010

Dear Tasneem

Good day from Africa!

Well, from my side, I'd just like to thank you very much for all your hard work in arranging what was a truly wonderful holiday in Mauritius!

The trip itself (including flights and transfers) was most pleasant and ran like clock-work. The local drivers are real characters!

The Hotel was gorgeous, the staff absolutely lovely - incredibly friendly and efficient - and the setting - spectacular!

All in all - a fabulous time was had by all!

Many thanks and deepest appreciation

Karen Taylor

Le Touessrok, Mauritius

08 December 2010

Hi Sweta,

Our holiday was great! We really liked the hotel especially the number of activities there. Service was good. Liked the private island. Also enjoyed the food in the main restaurant (freshly squeezed juices and healthy options for breakfast. Also good selection of vegetables and seafood in the evening). The Indian restaurant is very good, but the other a la carte restaurant is not pretty standard, nothing spectacular. The golf course is very beautiful. Entratianment in the evening is very good – they have the right balance: not too much, not too little. Definitely want to come back! Transfers were on time. Satisfied with the holiday!

Kind regards,

Alina Ulkina

Le Meridien, Mauritius

07 December 2010

Dear Tasneem,

We had a fantastic holiday, and came back refreshed and relaxed. We would like to thank you for dealing with our booking in a professional and friendly manner, everything was handled with great care. Our transfers to and from the hotel went without any problems. The hotel was fine and we enjoyed being in the Nivana complex of Le Meridian - as we had the peace and quiet of the pool area without screaming children. If there are any other hotels that offer that facility in Mauritius we would be interested in hearing about them to keep in mind for our next visit.

Thank you once again for all your assistance, we have some wonderful memories to keep us going until the next time.

Best regards

Carol & Fraser Whittle


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